Hauwert Consulting
Effective Date: April 27, 2026
1. Overview
These Terms of Service apply to all services, products, programs, websites, content, software access, consulting, coaching, and done-for-you services provided by Novera Consulting Limited, doing business as Hauwert Consulting.
By using our website, purchasing from us, booking a call, joining one of our programs, or using our services, you agree to these Terms.
2. Company Information
Operated by:
Novera Consulting Limited (DBA Hauwert Consulting)
Address: King Palace Plaza, No.55 King Yip Street, Kwun Tong, Hong Kong
For any questions, contact us at:
3. Services
Hauwert Consulting provides business consulting, e-commerce education, coaching, marketing training, software access, and optional done-for-you marketing services.
Our services may include, but are not limited to:
E-commerce growth consulting
Online education and training
Coaching calls
Community access
Website and conversion rate optimization guidance
Google Ads, Meta Ads, email marketing, SMS marketing, marketplace, and B2B sales training
Optional done-for-you implementation services
Access to third-party tools or software
We may update, change, replace, or discontinue any part of our services at any time.
4. No Guarantee of Results
We do not guarantee specific results.
Any examples, case studies, screenshots, revenue numbers, testimonials, or client results shown on our website, ads, calls, emails, or content are examples only. They are not promises that you will achieve the same or similar results.
Your results depend on many factors, including your offer, product, pricing, website, budget, industry, market conditions, work ethic, implementation, and business experience.
5. Client Responsibilities
By using our services, you agree that you are responsible for:
Implementing the strategies provided
Providing accurate information
Making your own business decisions
Following applicable laws and regulations
Managing your own advertising accounts, websites, payment processors, tools, and business operations
Ensuring your products, claims, offers, and marketing comply with the law
You understand that Hauwert Consulting provides education, advice, consulting, and implementation support, but you remain responsible for your own business.
6. Payments
All payments must be made according to the payment terms agreed at checkout, in writing, or in your service agreement.
By purchasing from us, you authorize us or our payment processor to charge your selected payment method for all amounts due.
If a payment fails, we may pause or terminate your access to our services until payment is completed.
7. Refunds
All payments are non-refundable unless a specific written refund policy or guarantee applies to your purchase.
If a guarantee applies to your purchase, the exact conditions of that guarantee must be met before any refund is considered.
Refunds are not provided simply because you changed your mind, did not use the program, did not complete the training, did not implement the advice, or did not get the results you hoped for.
8. Chargebacks and Payment Disputes
You agree to contact us first at [email protected]
before opening a payment dispute or chargeback.
If you open a chargeback without contacting us first, we may suspend your access to all services and provide evidence of your purchase, usage, agreement, and communication to the payment processor.
9. Access to Programs and Materials
When you purchase access to a program, course, coaching, community, or other materials, you receive a limited, personal, non-transferable license to use those materials for your own business.
You may not:
Share your login details
Copy or resell our content
Record, reproduce, or distribute our materials
Give access to another person or business
Use our materials to create a competing product or service
We reserve the right to revoke access if these Terms are violated.
10. Intellectual Property
All content created by Hauwert Consulting is owned by us or licensed to us.
This includes, but is not limited to:
Videos
Training materials
Documents
Templates
Frameworks
Sales scripts
Website content
Ads
Emails
Software materials
Branding
Program structure
You may use our materials for your own internal business use only. You may not copy, sell, publish, distribute, or reproduce them without written permission.
11. Software and Third-Party Tools
Some services may include access to third-party tools, platforms, or software.
We are not responsible for outages, bugs, errors, policy changes, account suspensions, pricing changes, or issues caused by third-party platforms.
This includes platforms such as Shopify, Google, Meta, TikTok, Omnisend, GoHighLevel, Skool, Stripe, PayPal, payment processors, advertising platforms, email tools, SMS providers, and other third-party services.
12. Done-For-You Services
If you purchase done-for-you services, the scope of work will be agreed separately in writing.
Unless explicitly agreed otherwise, done-for-you services do not include unlimited revisions, unlimited strategy changes, full business management, legal review, accounting, customer support, product research, or guaranteed advertising performance.
Advertising performance can vary and may be affected by your budget, website, offer, product, tracking, market, competition, and platform changes.
13. Communication
We may communicate with you by email, phone, SMS, WhatsApp, video call, community platform, or other reasonable business communication channels.
You agree to receive service-related communications from us.
You may unsubscribe from marketing emails at any time.
14. Testimonials and Results
If you provide a testimonial, review, message, screenshot, or feedback, you give us permission to use it for marketing purposes.
We may use your first name, business name, testimonial, results, screenshots, or feedback unless you specifically ask us not to in writing.
15. Limitation of Liability
To the fullest extent permitted by law, Hauwert Consulting is not liable for any indirect, incidental, special, consequential, or punitive damages.
This includes loss of revenue, loss of profit, loss of business, lost data, advertising losses, account suspensions, or other business damages.
Our total liability is limited to the amount you paid us in the 30 days before the issue occurred.
16. No Professional Legal, Financial, or Tax Advice
Our services are for business education, consulting, and marketing purposes only.
We do not provide legal, tax, accounting, financial, or investment advice.
You should consult qualified professionals for legal, tax, accounting, or financial decisions.
17. Termination
We may suspend or terminate your access to our services if you:
Fail to pay
Violate these Terms
Share our materials without permission
Abuse our team, clients, or community
Use our services for illegal or unethical purposes
Damage our business, reputation, systems, or clients
Termination does not remove your obligation to pay amounts owed.
18. Governing Law
These Terms are governed by the laws of Hong Kong.
Any disputes shall be handled in the appropriate courts of Hong Kong, unless otherwise required by applicable law.
19. Changes to These Terms
We may update these Terms at any time. The latest version will be posted on our website.
By continuing to use our website or services after updates are posted, you agree to the updated Terms.
20. Contact
For questions about these Terms, contact:
Hauwert Consulting