Hauwert Consulting
Effective Date: April 27, 2026
1. Overview
This Privacy Policy explains how Novera Consulting Limited, doing business as Hauwert Consulting, collects, uses, stores, and protects your personal information.
By using our website, booking a call, submitting a form, purchasing from us, or using our services, you agree to this Privacy Policy.
2. Company Information
Operated by:
Novera Consulting Limited (DBA Hauwert Consulting)
Address: King Palace Plaza, No.55 King Yip Street, Kwun Tong, Hong Kong
Contact email:
[email protected]
3. Information We Collect
We may collect the following information:
Name
Email address
Phone number
Business name
Website URL
Billing information
Payment information
Call booking details
Messages you send us
Survey or application form answers
Business information you provide
Website usage data
IP address
Device and browser information
Advertising and tracking data
We may collect this information when you:
Visit our website
Submit a form
Book a call
Purchase a service
Join a program
Contact us
Respond to emails or SMS messages
Interact with our ads or content
4. How We Use Your Information
We use your information to:
Provide our services
Process payments
Book and manage calls
Send program access
Deliver coaching, consulting, and support
Communicate with you
Send marketing emails and messages
Improve our website and services
Track advertising performance
Personalize content and offers
Prevent fraud and abuse
Comply with legal obligations
5. Marketing Communications
We may send you marketing emails, SMS messages, or other communications if you have opted in, submitted your information, booked a call, purchased from us, or otherwise interacted with our business.
You can unsubscribe from marketing emails using the unsubscribe link in our emails.
You can opt out of SMS messages by replying STOP.
6. Payments
Payments are processed by third-party payment processors.
We do not store full credit card details on our own servers.
Payment processors may collect and process your payment information according to their own privacy policies and security standards.
7. Cookies and Tracking Technologies
We may use cookies, pixels, and tracking technologies to:
Analyze website traffic
Improve website performance
Track conversions
Measure advertising results
Retarget website visitors
Personalize marketing
These technologies may be used by platforms such as Google, Meta, TikTok, analytics tools, advertising platforms, CRM systems, and other third-party services.
You can control cookies through your browser settings.
8. Third-Party Services
We may share information with trusted third-party providers who help us operate our business.
These may include:
Payment processors
CRM platforms
Email marketing tools
SMS providers
Calendar booking tools
Advertising platforms
Analytics providers
Course or community platforms
Website hosting providers
Contractors and service providers
These providers only receive information needed to perform their services.
9. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online system is completely secure. You understand that information transmitted online is never guaranteed to be 100% secure.
10. International Data Transfers
Because we operate online and use international service providers, your information may be processed or stored in countries outside your own.
By using our website or services, you agree that your information may be transferred internationally where necessary to operate our business.
11. How Long We Keep Your Information
We keep your information for as long as reasonably necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
Improve our business and marketing
We may retain basic customer and transaction records for legal, tax, accounting, and fraud prevention purposes.
12. Your Rights
Depending on where you live, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing
Withdraw consent
Request a copy of your data
Opt out of marketing communications
To make a request, contact us at:
13. Children’s Privacy
Our website and services are not intended for children under 18.
We do not knowingly collect personal information from children.
14. Legal Disclosure
We may disclose your information if required to do so by law, court order, legal process, government request, or to protect our rights, safety, users, clients, or business.
15. Business Transfers
If Hauwert Consulting or Novera Consulting Limited is sold, merged, reorganized, or transferred, your information may be included as part of that business transfer.
16. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on our website. Continued use of our website or services means you accept the updated Privacy Policy.
17. Contact
For questions about this Privacy Policy, contact:
Hauwert Consulting
[email protected]